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You will soon receive an email with a link where you can reset your password and enter a new one. If you have not received the email within a few hours, please check your spam filter. Try if necessary again a little later - and be sure to enter the correct email address.

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You have agreed to receive news and offers by e-mail from VA Health Copenhagen*. If you want to confirm this click on "Continue". If you want to undo click "Cancel". By clicking "Continue" you automatically accept the terms of the user account.

* You can unsubscribe from this service at any time by logging in to your profile and unsubscribing from news and offer emails under "Services”.

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You no longer want to receive news and offers by email from VA Health Copenhagen*. If you want to confirm this click on "Continue". If you want to undo click "Cancel".

* When you unsubscribe from these emails, you will still be registered as a user on www.va-health.com and thus still see your order history etc. You can sign up for this service again at any time by logging in to your profile and sign up for news and offer emails under "Services".

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You will soon receive an email confirming the deletion of your user account. If you have not received the email within a few hours, please check your spam filter. Contact if necessary VA Health by email info@va-health.com, if you still have not received a confirmation within a few hours.

Do you want to delete your user account?

When you delete your user account at VA Health Copenhagen, you also automatically unsubscribe from news / offer emails and others services and your order history will be deleted *, if you want to confirm this, click on "Continue". If you want to undo, click "Cancel".

Create user account

When you create a user account and profile on www.va-health.com, you get e.g. opportunity to sign up for our services as e.g. news / offer emails, see your order history etc. You also do not have to write your address information when ordering, as these are applied automatically when you are logged in. Additional services such as news / offer emails can be unsubscribed or unsubscribed at any time under "Services" in your user account. You can also always withdraw your consent and delete your profile under "My profile" or by email info@va-health.com When you create your user account, you must accept our terms of use for the user account. Also read our privacy policy.

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You will soon receive an email with a link asking you to confirm the creation of your user account. If you have not received the email within a few hours, please check your spam filter. Try if necessary again a little later. Contact if necessary VA Health by email info@va-health.com, if you still have not received a confirmation within a few hours.

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Privacy policy

This privacy notice about the management of personal information, describes how VA HEALTH’s webshop collects and manages information about you.

Privacy policy applies to personal information, which you surrender to us, or we collect through VA HEALTH’s website, www.va-health.com. VA HEALTH is data-responsible for your personal information. If you have questions or other inquiries regarding our privacy policy, you are asked to contact us through our contact information which you will find at the bottom of this page.


VA HEALTH FOR YOUR PERSONAL INFORMATION


WHAT PERSONAL DATA DO WE COLLECT AND FOR WHAT PURPOSE?

When you visit our website va-health.com, we will automatically collect information about you - such as which browser you use, your IP-adress, your search-words on the website, as well as information about your computer in order to improve your experience.

When you purchase a product, we will collect information about you. These are among others, name, address, e-mail address, phone number etc. We also store information about which products you buy, and return, with the purpose of delivering products and upholding our obligations in regard to bookkeeping.

When you create a profile or make a purchase, you are able to sign up for out newsletter. You can cancel your subscription at any time - either through the website or at the bottom of the material you receive.


WHY DO WE COLLECT INFORMATION?

Collection of information is important in order for us to manage our interests and improve the entire customer experience on VA HEALTH’s website, as well as to offer you relevant discounts and purchases.


USE OF DATA HANDLERS

We employ external entities to, among other things, handle the technical maintenance of va-health.com. Our provider assists us in targeted marketing, including retargeting and improving our website, and your rating of our products. These entities are data handlers and manage data under our instruction and responsibility. Data handlers are not allowed to utilise the data in any way, other than that of the agreement with us - they are subject to confidentiality.

One of these data handlers, Google Analytics by Google Inc, is established in USA. The necessary guarantees for transferring of information to USA, is secured through the data handlers certificate under EU-U.S Privacy Shield. A copy of the certificate can be found here: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI


YOUR RIGHTS

In the interest of transparency in regards to management of your information, we must inform you of your rights.

The right to be informed:
You have the right to request information about, which information we have registered about you, what purpose the registration serves, which categories of personal information and what recipients of information there may be, as well as information about where the data comes from.

The right to correct:
You have the right to have incorrect personal information about you, corrected. If you become aware of incorrect information, in the information we have registered about you, we encourage you to notice us so we can correct them. You can contact us through info@va-health.com.

The right to delete:
In certain circumstances you have the right to have all or some of your personal information deleted by us. In case your personal information is necessary, for example to uphold our bookkeeping, we are not obligated to delete your personal information.

The right to limit processing:
You have, in some cases, the right to limit processing of your personal information to only consist of storing, if you for example think that our information is incorrect.

The right to data portability:
You have the right to have your personal information provided to you, and we have the right to transfer this information to another data-responsible, when we collect your information.

The right to object:
You have the right to make objections to our processing of you personal information, which we collect to improve functions at va-health.com. If you make an objection to our processing, we are no longer allowed to process your personal information, unless we can provide legal reasoning for continued processing.

The right to complain:
You always have the right to complain, through the DPA.


ERASING OF PERSONAL DATA

If you have not visited our webshop for more than 1 year, we will automatically delete personal information that we have collected about you, in order to uphold the demands of the law.

Information that we have collected with your permission in order to send marketing material, will be deleted if you cancel your permission, unless we have legal grounds to continue processing.


SAFETY

We have enacted sufficient technical and organisational security measures, to ensure that personal information, is not illegally erased, lost, changed or worsened.

Only employees with a need for access to your personal information, will be granted access.


COOKIES

Va-health.com uses cookies to give the user the best experience on the website. A cookie is a file which is saved in your browser on the device you are using, and can contain whatever information the website stores in it.

The purpose of using cookies at va-health.com, is to make the website run optimally, to give the user the best possible experience. Cookies are also used for traffic analysis and targeted advertisement.

You can, at any time stop cookies from being stored. As a default, cookies are enabled in modern browsers, like Google Chrome, Safari, Microsoft Edge or Firefox. Thus you dont have to do anything for us to give you the optimal experience. If however, you wish to disable the use of cookies, you can find the settings in your browser to turn off cookies.


CONTACT INFORMATION

VA HEALTH is data responsible for personal information that is collect through the website.

If you have questions or comments regarding our privacy policy, you can contact:

VA HEALTH
Albanivej 7
5792 Årslev
E-mail: info@va-health.com


CHANGES TO PRIVACY POLICY

We are, at any time allowed to make changes in this privacy notice. If we make changes to our privacy policy, you will be informed at your next visit to the website.

If you cannot accept the changed policy, you will not be able to continue using va-health.com, and your personal information will be deleted.